Privacy Policy
Play Padel Club: Deal
Last updated: 21 December 2025
At Play Padel Club: Deal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it.
This policy applies to all players, visitors and members.
Additional provisions for members are set out in Part B – Membership Privacy Add-On.
Part A – General Privacy Statement
1. What personal data we collect
We collect only personal data that is necessary to operate the club and provide our services, including:
Name
Email address
Phone number
Booking and playing activity
Payment-related information (processed securely via third-party providers)
Communication preferences
Blue Light Card status (where applicable)
2. Why we collect your data
We use your personal data to:
Manage court bookings and access
Process payments
Apply discounts and offers
Communicate important club information (e.g. pricing, changes, updates)
Improve our services and customer experience
We do not sell your data to third parties.
3. Legal basis for processing
We process personal data based on:
Performance of a contract (e.g. bookings, memberships)
Legitimate interests (club operations and communication)
Consent (where required for marketing communications)
4. Data storage and security
Your data is stored securely and only accessible to authorised staff.
We use trusted third-party systems for bookings, payments and communication, all of which comply with UK GDPR and data protection regulations.
5. Sharing your data
We only share personal data:
With service providers necessary to operate the club (e.g. booking and payment systems)
When legally required
We never share your data for third-party marketing purposes.
6. Your rights
You have the right to:
Access your personal data
Request corrections
Request deletion of your data
Object to or restrict processing
Withdraw consent for marketing communications
Requests can be made at any time using the contact details below.
7. Contact
For privacy-related questions or requests, please contact:
Play Padel Club: Deal
Email: marit@playpadelclub.co.uk
Part B – Membership Privacy Add-On
This section applies only to players who hold, apply for, or are placed on a waiting list for a Play Padel Club: Deal membership.
8. Additional membership data we process
In addition to the data listed in Part A, we may process:
Membership type and tier
Membership status (active, paused, cancelled, waiting list)
Start and end dates
Use of membership benefits (discounts, free sessions, guest passes)
Loyalty rewards and entitlements
Membership-related communication history
9. Purpose of membership data processing
Membership data is processed to:
Administer memberships accurately
Apply membership benefits and discounts correctly
Manage availability limits and waiting lists
Monitor fair use of membership benefits
Communicate essential membership information (renewals, changes, updates)
10. Communication with members
Membership holders may receive service-related communications that are necessary for the administration of their membership. Marketing communications are optional and can be opted out of at any time.
11. Fair use monitoring
Use of membership benefits may be monitored solely to ensure fair and appropriate use and to protect the integrity of the membership system.
12. Data retention
Membership data is retained:
For the duration of the membership
And for a reasonable period thereafter, in line with legal, financial and administrative obligations
13. Acceptance of updated terms
Continued use of membership benefits after updated privacy terms take effect constitutes acceptance of those updated terms.
Final notes
This Privacy Policy is reviewed periodically and may be updated. The most current version will always be available on our website.